Are you dissatisfied with us?

If something did not go as you are used to, please contact us directly. We take your feedback very seriously and want to ensure that you always have the best possible experience with us. Your request will be dealt with quickly and easily - we promise!

Alternatively, you can also send us an email to service@wplusm.de or call us on +49 (0)30 92 70 02 00. You can reach us Monday to Thursday from 08:00 to 16:30 and on Fridays from 08:00 to 15:30. Our store opening hours are from 08:00 to 15:30 on weekdays.

What can we do better?

Do you have any suggestions on how we can improve our service? Then please let us know your ideas. We look forward to any feedback so that you can enjoy shopping in our online store even more in the future!